Assistant Communication Channel Integrations

5. Assistant Communication Channel Integrations

In addition to web and API integrations, assistants can also interact with users through supported communication channels.

Available integration options may include communication channels such as Slack, Microsoft Teams, WhatsApp, and Telegram.

After selecting the integration method, use Get Started to proceed with the configuration of the relevant communication channel.

5.1. Selecting a Communication Channel​

Select the communication channel where the assistant will be used from the available methods on the Integration and Deployment screen.

Each communication channel may have different connection and authorization requirements. Complete the configuration steps according to the requirements of the selected channel.

5.2. Connection and Authorization​

The required connection and authorization information must be configured before the selected communication channel can be used with the assistant.

The information required during this process may vary depending on the communication channel being used.

Once the connection and authorization steps are complete, the assistant can be used through the configured communication channel.