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Table Configurations

4. Table Configurations

The Tables section allows you to define which columns are displayed in conversation and analytics tables.

You can access the Table Configurations screen by selecting Tables from the Settings menu.

Table fields are organized into three groups.

4.1. User Data​

You can configure whether the following fields are displayed in the tables:

  • Active Users
  • Manager
  • WhatsApp

4.2. Conversation Data​

You can enable or disable the following conversation information:

  • Creation Date
  • Conversation Title
  • Message Count
  • Conversation Type

4.3. Additional Data​

You can configure the following additional data fields:

  • Device
  • Feedback
  • KVKK
  • Accuracy

4.4. Table Preview​

From the bottom section of the screen, you can switch between Workspace Table and Agent Table to preview how your configuration will appear in the tables.

The data displayed in the table preview is sample data provided for preview purposes only.

To save your changes, select Save Changes. To restore the default configuration, select Restore Defaults.